Claim refunds if orders haven’t been shipped, are missing, or arrive with product issues (e.g., defective, incorrect, damaged, etc.).

30- or 60-days refunds*

You are entitled to refunds within 30 or 60 days from the delivery date.

Quick Refund*

You are entitled to a full and immediate refund if your order does not ship as agreed.

Resolutions support*

If there’s a problem with your refund, we will help mediate to get your money back